What to expect
Walking In for the First Time
Knowing what happens next makes the first step easier. Here's how a first visit generally works — and how our team treats every person who walks through the door.
Your first visit
Respect First. Clinical Care Always.
You'll be welcomed by staff who understand that reaching out takes courage. Your visit focuses on understanding your health and building a plan around your needs.
- Check in with our front desk team
- Meet with clinical staff for an assessment of your health and history
- Discuss treatment options, including medication and counseling
- Review an individualized treatment plan with your care team
- Schedule your ongoing visits and counseling
Required documents, intake paperwork, and visit length are confirmed by our team when you call — please contact your location before your first visit.
The pathway
From Contact to Ongoing Care
01
Contact Us
Speak with our team and ask questions about treatment, insurance, and self-pay options.
02
Complete an Assessment
Our clinical team will learn about your health, history, and treatment needs.
03
Create Your Treatment Plan
Care is individualized based on your clinical and recovery needs.
04
Begin Treatment
Receive ongoing medical, counseling, clinical monitoring, and recovery support.
Privacy & dignity
Your Treatment Is Confidential
Patient records are protected under federal and state privacy laws, including the confidentiality protections that apply to substance use disorder treatment.
- Care is provided without judgment or stigma
- Family members may call with general questions; specific patient information requires written consent
- Treatment plans are reviewed with you, not decided around you
- You can ask questions about any part of your care at any time
Recovery starts here
Your Next Chapter Can Start Today.
You don't have to have everything figured out before asking for help. Our team is here to answer your questions and help you understand your next step.